GDPR Personal Data Protection Statement

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GDPR Personal Data Protection Statement

This Personal Data Protection Statement is based on the General Data Protection Regulation and it refers to the company Meridijan Yacht Servis d.o.o.

Meridijan Yacht Servis will process your personal data in accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and national laws based on the Regulation, with the application of appropriate technical and security measures for the protection of personal data against unauthorized access, misuse, detection, loss or destruction.

I. General information
This Statement describes what data will be collected, how and for which purposes MYS uses it and your rights associated with personal data information that we are collecting.
If MYS uses the services of external providers to process your personal data, this is processing (of personal data) by order, in which case we are also in charge of protecting your personal data.

II. Personal data
MYS uses the following personal data:
– general data: forename and surname, date of birth, country of birth, nationality, personal identification number, passport number, Tax number
– address and contact information: city, e-mail address, mobile phone number
– other data: type of identity document, number of identity document, date of boarding, port of boarding, name of yacht or motor boat, number of skipper license, number of VHF license, credit card number, booking number, GPS coordinates of navigation

III. Legal basis and purposes of personal data processing
All your personal data are processed based on:
a) Legal obligations – MYS is processing your personal data in accordance with the regulations in force, as well as for the purposes of notification and registration which we are obliged to perform in accordance with the regulations in force.
b) Fulfilment of agreement – MYS is processing your personal data for the purpose of fulfilling the agreement and contractual obligations we have concluded.
c) Consent you gave us to process your personal data for purposes of sending promotional offers, reviews for the boat you chartered and any other information regarding our company that you’d like to receive by email.
d) Legitimate Interest of the Controller – All your data is processed for the purpose of meeting the obligations of the legislative body (e.g. Ordinance on the conditions for conducting the activity of chartering of vessels with or without crew and the provision of guest accommodation services on vessels) or for fulfilling contractual obligations and concluding agreements, e.g. Agreement on the provision of vessel chartering.

MYS collects personal data from our clients in our office in person, on boat shows, on our website if you are using contact form, via e-mails and by phone.

IV. Retention period
In principle, we will delete your personal data upon termination of the contractual relationship and no later than the expiration of any legal requirements related to the retention of personal data.

V. Consent management
You can revoke your consent at any time.
You can also at any time object to our processing of your personal data.
You can change your consent in a written form at the following address:
Meridijan Yacht Servis d.o.o., Marijane Radev 45, 23000 Zadar or by e-mail at info@meridijan.com.
If you revoke the given consent we will no longer use your data for the said purposes.
If you’d like to give your consent again, you are able to do so.
In the case of processing of your personal data that does not require your consent and that is necessary for the conclusion of an agreement with us or the fulfilment of the concluded agreement or due to obligations we have under the law.

VI. Rights of data subjects
a) Right of access to data and information on processing personal data, i.e.does the controller process personal data of data subjects or not and if the data is processed, what is the purpose of this processing, categories of personal data in question etc.

b) Right to rectification: If we process your personal data that are incomplete or inaccurate, you may ask us to correct or complete them at any time.

c) Right to erasure: You may ask us to delete your personal data if we have processed them illegally or if that processing represents disproportionate interference with your protected interests. Please note that for some reasons immediate deletion is not possible. For example, due to the archiving obligations laid down by law.

d) Right to data portability: You may ask us to provide you the data you have entrusted to us in a structured form, in a standard machine-readable format:
• If we process these data on the basis of consent you have given us and which you may revoke or for the fulfilment of our agreement and
• if the processing is done using automated processes.

e) Right to object: If we distribute your information for the purpose of performing a public interest task or a task of public bodies, or when upon the processing of your information we invoke our legitimate interests, you may file an objection against such data processing if there is an interest in protecting your data.

f) Right to object to competent authority: If you believe that upon processing your data we have violated Croatian or European data protection regulations, please contact us to resolve any issues. You are entitled to file a complaint with the Croatian Data Protection Agency or in the event of a change of the applicable regulations, with another body that will assume its jurisdiction, and starting from 25 May 2018 with the supervisory body within the EU.

h) Exercise of rights: If you wish to exercise any of the aforementioned rights, contact us using our email info@meridijan.hr

i) Identity confirmation: In case of doubt we can request additional information to verify your identity. This serves to protect your rights and private spheres.

j) Misuse of rights: If you execute any of these rights too often and with obvious intent of misuse, we may charge you an administrative fee or decline to process your request.

k) Right of limitation of processing: You may request a limitation on processing your data:

  • if you dispute the accuracy of your data during a period that allows us to verify these data.
  • if the processing of your data was unlawful, but you refuse the deletion and instead ask for a limitation of use of this data.
  • if we no longer need the data for the foreseen purposes, but you still need them for the realization of legal requirements or if an objection has been filed for processing these data.

    • VII. Transfer of data to third parties
    We’ll keep your personal data and will not disclose them or make them available to third parties except in the following cases:

    • if you explicitly and in writing agree to disclose certain confidential data for a particular purpose or to a particular person
    • if the Ministry of the Interior or the competent State Attorney requires the data for the purposes of carrying out the tasks within their competence.
    • if a court, attorneys or a notary public require the data for their proceedings, where the submission of such data is required in writing.
    • if the Tax Administration, the Croatian Pension Insurance Institute, and Croatian Health Insurance Fund require the data on the basis of the legal obligations that the controller has towards them.
    • if we are obliged to submit data to the Ministry of Maritime Affairs, Transport and Infrastructure.

    VIII. Transfer of data to third countries
    Transfer of data to third countries (countries outside the EU) is performed only:

    • if there is a statutory obligation
    • if the transfer is necessary for the fulfilment of contractual obligations
    • if you have given your explicit consent

    XI. Use of digital services
    We collect only those personal data that visitors of our website meridijan.hr voluntarily make available to us when submitting contact information via contact form. These personal data are used confidentially and only for a specific purpose. The transfer of these personal data to third parties is not carried out, unless there is a statutory obligation or an order of the official body when such personal data may be forwarded to the competent authority. Access to the website is protocoled and technical data such as website traffic, the operating system used, display resolution, time of visit, and the size of the transferred data are recorded on that occasion.

    In order to improve our offer our website contains cookies that are stored on computers of the website visitors. The cookie storage can be prevented but this can limit the offerings of the website. Cookies provide the ability to store typical preferences of website visitors, optimize technical processes and continually improve the offering.

    We have taken all necessary measures to protect your data against loss, alteration or access by third parties. In case you have any questions, please feel free to contact us.

    Any changes to this policy will be noted on our web site and you’ll be notified by email.

    X. Security statement
    We have taken all reasonable steps to have in place appropriate security measures to protect your information.

    XI. Changes to this policy
    Any changes to this Policy will be either posted on our website, brochure and/or made available upon request.

    Privacy Preference Center

    Consent Management

    PRIVACY STATEMENT

    By using Meridijan Yacht Servis d.o.o. website or any of the services listed there, you agree to the terms of use here. If you do not agree to the terms of use do not use this site.

    I expressly declare that by submitting the requests and booking requests to Meridijan Yacht Servis d.o.o. you voluntarily put on disposal necessary data and allow them to use it for all the jobs you enter and sign up with the Meridijan Yacht Servis d.o.o.

    1. Collecting and using information
    In accordance with the “Privacy Protection Act”, the Meridijan Yacht Servis d.o.o. undertakes to collect the personal data of its users only and solely with their permission and for the purpose with which the user of the service has been previously acquainted. In order to realize the required services and provide the necessary information regarding the same, the Meridijan Yacht Servis d.o.o. will only use the information you give to us personally. We undertake not to sell them, take them out to the public or give them to a third party in a way that is not mentioned in this statement. Every user has the right at any time to request the deletion or updating of their data, by sending a notice to our email.

    2. Reservation of services
    When using our service, buying a product etc, we will request personal details of the end users (name, surname, contact number), ie the information we need to be made for a valid services. These data will only be used for the realization of the service and will only be available to partners participating in the realization of the service. Payment details (such as card numbers, etc.) are specifically protected and are only available to banks or credit card holders due to the need for payment authorization.
    We explicitly state when we need your personal information. We pass your personal information to the relevant third party who is the service provider you have paid through Meridijan Yacht Servis d.o.o.

    We remind that you must be of full age for the execution of transactions through our pages, and you hereby accept financial responsibility for the transactions performed by you persons or minors residing in your household. You are responsible for overseeing the juveniles who use your information here and for the truthfulness and accuracy of the information you provide us for the booking or financial transaction. In the event of any misuse of this site (entering a false reservation or similar) will be disabled access to our site.

    If you notice that Meridijan Yacht Servis d.o.o. does not comply with these principles or you have any other remarks on the way you do business, please let us know at our email and we will use all the economically justified efforts to investigate and correct the problem as soon as possible.

    Meridijan Yacht Servis d.o.o. website uses Google Analytics for remarketing purposes.

    3. Other websites and cookies
    Meridijan Yacht Servis d.o.o. websites contain links to other websites, and please note that Meridijan Yacht Servis d.o.o. can not be held liable for the privacy of those websites. We emphasize the importance of the Privacy Statement that you can find on all other web sites and draw attention to the content of the same. This Statement and Privacy applies solely to the information collected on these web sites.

    What is a cookie? – Cookie is a text file that, at the first page visit, your web browser stores on your hard drive. This enables faster uploading of pages already visited. Cookie does not contain any personal information, but it helps us to provide you with special services while on the Web.

    Why use cookies? – One of the key benefits of cookies is time savings and easier site navigation, since the cookie gives the web browser a signal that you have returned to a page that was previously loaded. Statistical information on the presence of certain information on the Web is created using cookies, therefore they are of great importance in recognizing the visitor’s wishes and therefore help us to meet the interests and wishes of customers for certain content on the site. Here’s the analytics section of Google Analytics, which is solely used to collect the necessary information on the performance of our pages on the market.
    “Cookies” are an option offered by your web browser. Most Web browsers are set to automatically accept cookies, but if you want, you can change your browser settings by rejecting cookies. IP addresses are used for the purpose of analyzing the trends and maintenance of Meridijan Yacht Servis d.o.o. web site, and are not the personal data that can be identified by an individual.

    4. Marketing activities
    In case you wish to apply for Newsletter, we will request your approval information, such as name and email address, which we will only use for these purposes. At any time you can unsubscribe from the list by clicking “Unsuscribe” at the bottom of the mail or sending an application to our email where you will be asked to remove your information from it.

    5. Security of Internet Use
    Meridijan Yacht Servis d.o.o. website takes all steps to protect the user’s information. Entering confidential information is completely safe and the same are protected. Access to it is limited only to people who are required to provide the quality of the service requested.

    6. Limitation of personal, non-commercial use
    These websites are intended for users for personal, non-commercial use. It is not permissible to modify, copy, distribute, display, publish or otherwise transfer or sell any information, service or product that is published on this site.

    7. Ownership
    The contents and formats on this site are the property of the Meridijan Yacht Servis d.o.o., apart from the works of photos that are not used for commercial purposes and at the request of the author or the owner will be withdrawn from the site (unless otherwise agreed).

    8. Limitation of Liability
    The information on this site is considered correct at the time of entry. All data will be reviewed regularly, and any errors will be removed immediately. Meridijan Yacht Servis d.o.o. reserves the right to change the information on this site without any special warning.

    9. Prohibited Illegal Use
    By using these web sites you agree that the information obtained here will not be used for prohibited or illegal purposes or actions.

    10. Change of these Terms and Conditions of Business
    Meridijan Yacht Servis d.o.o. reserves the right to change these terms of use of the Website and other terms of business. Changes do not affect already made and paid reservations.

    PRIVACY POLICY

    Required
    You have red and accepted our Privacy Policy.

    Cookies

    We believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies. This cookie policy applies to any our page that links to this policy or incorporates it by reference. Does our site use cookies? Yes. We use cookies and other technologies to ensure everyone who uses our site has the best possible experience. Cookies also help us keep your account safe. By continuing to visit or use our pages, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy. What is a cookie? A cookie is a small file placed onto your device that enables our site features and functionality. For example, cookies enable us to identify your device, secure your access to our site and our sites generally, and even help us know if someone attempts to access your account from a different device. Cookies also enable you to easily share content on our site and help us serve relevant ads to you. When does our site place cookies? We use cookies on our site. Any browser visiting these sites will receive cookies from us. We also place cookies in your browser when you visit non-our site sites that host our plugins (for example, our site's "Share" button) or tags. What types of cookies does our site use? We use two types: persistent cookies and session cookies. A persistent cookie helps us recognize you as an existing user, so it's easier to return to our site or interact with our services without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by our site when you return to one of our sites or a partner site that uses our services (for example, our sharing or job application buttons). Session cookies only last for as long as the session (usually the current visit to a website or a browser session). What are cookies used for? Cookies can be used to recognize you when you visit our site, remember your preferences, and give you a personalized experience that's in line with your settings. Cookies also make your interactions with our site faster and more secure. Additionally, cookies allow us to bring you advertising both on and off the our site sites, and bring customized features to you through our site plugins such as our "Share" button. Authentication If you're signed in to our site, cookies help us show you the right information and personalize your experience. Security We use cookies to enable and support our security features, and to help us detect malicious activity and violations of our User Agreement. Preferences, features and services Cookies can tell us which language you prefer and what your communications preferences are. They can help you fill out forms on our site more easily. They also provide you with features, insights, and customized content in conjunction with our plugins. Advertising We may use cookies to show you relevant advertising both on and off the our site site. We may also use a cookie to learn whether someone who saw an ad on our site later visited and took an action on the advertiser's site. Similarly, our partners may use a cookie to determine whether we've shown an ad and how it performed, or provide us with information about how you interact with ads. We may also work with a partner to show you an ad on or off our site, such as after you've visited a partner's site or application. Performance, Analytics and Research Cookies help us learn how well our site and plugins perform in different locations. We also use cookies to understand, improve, and research products, features, and services, including when you access our site from other websites, applications, or devices such as your work computer or your mobile device. What is Do Not Track (DNT)? DNT is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. While some progress has been made, it has been slow. No standard has been adopted to this date. As such, our site does not use "do not track" signals. How are cookies used for advertising purposes? Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. They also help us provide aggregated auditing, research, and reporting for advertisers, understand and improve our service, and know when content has been shown to you. Note: Because your web browser may request advertisements and beacons directly from ad network servers, these networks can view, edit, or set their own cookies, just as if you had requested a web page from their site. If you are a our site member but logged out of your account on a browser, our site may still continue to log your interaction with our services on that browser for up to 30 days in order to generate usage analytics for our services, which analytics we may share in aggregate form with our advertising customers. Unless you clear these cookies from your browser, we may use this information to: provide more relevant, interest-based advertising provide aggregate reports of ads activity to advertisers and websites hosting the ads help website and app owners understand how visitors engage with their sites or apps detect and defend against fraud and other risks to protect users and partners improve our products We do not provide any personal information that we collect to advertisers. You can opt-out of off-site and third-party-informed advertising by adjusting your settings. Please note that opting out will not remove advertising from the pages you visit; it will mean that the ads you see may not be matched to your interests. If you are not a our site member, learn more about cookies and how to opt out. Click here to learn more about the self-regulatory principles we adhere to. What third-party cookies does our site use? Our cookie table lists some of the third party cookies on our sites. Please note that the names of cookies, pixels and other technologies may change over time. Controlling cookies Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information. What to do if you don't want cookies to be set or want them to be removed? If you don't want us to use cookies when you visit our site, you can opt-out of some cookies on your settings page. In order for us to recognize that you have opted out of cookies, we have to place our our site opt-out cookie on your device so we can know not to set other our site cookies the next time you visit. If you do not want to receive cookies, you can also change your browser settings on your computer or other device you're using to access our services. If you use our site without changing your browser settings, we'll assume that you're happy to receive all cookies on the our site website. Most browsers also provide functionality that lets you review and erase cookies, including our site cookies. Please note that the our site site will not work properly without cookies. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit wikipedia.org, www.allaboutcookies.org, or www.aboutcookies.org.